Terms and Conditions for Service Use.

IMPORTANT, READ CAREFULLY:
This Agreement ("Terms") sets out the terms and conditions that govern your use of Run Dun (PTY) LTD trading as Run Design products and services (such as website services), as well as any other services and/or goods offered by Run Design. We hope that you find this information helpful. Client Agreement
The client agrees to the terms and conditions set out in the T’s & C’s section, which will be applicable to the purchase of any design and website services. By ordering and paying for the design services, the client confirms that they have read and understood the terms and conditions and are bound thereto.

Website Development and Maintenance
In respect of website development, this agreement will commence on the Client’s placement of an order with Run Design, and endure until the development is completed and the website has gone live. In respect of monthly website maintenance, this agreement will commence upon the Client’s placement of an order with Run Design, and endure until terminated by either party on 20 (twenty) business days’ written notice. Website Content
The client undertakes not to include on the website contents or any material that is or Run Design considers to be unlawful, distasteful, discriminatory, or unacceptable. Where Run Design develops the content, the Client’s approval is required before the content will be included in the website, whereupon the Client becomes and remains solely responsible for such content.
The client is and remains responsible for accuracy, legibility, currency, and compliance of the website and content; for any actual or alleged false, inaccurate, spelling and grammatical errors, misleading, inaccurate, infringing, or dated material; and for compliance with any legal requirements. Website Timelines
The website production and completion times may vary due to, without limitation, changes to website pages, and the Client’s delay in providing content and approvals. Timelines for Run Designs completion of development and maintenance will be a guideline only, and expected completion dates may change due to unexpected delays. Changes in website specifications may increase the fees, in which event Run Design will submit a quotation for the change. Design review and approval process
The client will consider and, as appropriate, approve designs and/or content provided by Run Design within 14 (fourteen) days after Run Design's provision thereof. The client’s delay or failure to approve or reject will not have any impact on payment dates, and the Client will remain liable for the payment of all fees. Design amendment
If amendments are required after 14 (fourteen) day period additional payment will apply. To request amendments send a detailed email to info@rundun.co.za with the changes that you request in the following sequence: (Page, paragraph and the detail of the change requested.)
*All amendments (no matter how small) require a developer to read your request, visit your site, explore its file structure, make the edits required, and then check it on every common screen size. We, therefore, charge our 1-hour rate for any amendment requested, unless it exceeds 1 hour. Google Rankings
The client understands that should search engine optimisation be required, this necessitates regular changes to the content. Changes may be made by Run Design, at its discretion. Run Design makes no guarantee that search engine optimisation will increase the number of hits to the Client’s website or increase profits. Third-party service providers may update their services, processes, and products from time to time, affecting the functionality of the website. The client acknowledges that these changes are beyond Run Design's control. On fulfilment of the services, Website Upgrades and Updates
Run Design will not be responsible for upgrading or modifying the website to comply with any updates. Unless otherwise agreed in writing.

‍Fees:
A deposit of 50% is payable on the Client’s placement of the order, and the balance will be payable on completion of the project, unless alternative arrangements are made. Websites will be deemed to be complete on its go-live date.  Design services will be deemed deliverables received. Outstanding amounts will attract interest at 2% per month. If Run Design institutes legal action against Client for non-payment, Client will pay all attorney and associated costs service fees.

Hosting
Run Design will not be liable to the Client for any network interruptions, including without limitation, security breaches, downtime, or interruption of internet service providers. Please consult with respective hosting providers in regards to hosting issues.
The client is liable for all fees associated with maintaining their digital presence. These costs may include but are not limited to domain registration, hosting fees, and content management system fees. Failure to maintain these annual costs will result in websites being removed from hosted servers and suspended services.

Privacy policy (POPI)
We respect your privacy and will protect it in accordance with POPI.
Should you decide to make use of our services, we may require you to provide us with personal information which includes but is not limited to:
– Your full name and surname.
– Company details.
– Your email address.
– Your mobile number.
You may impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything. Subject to the below and your consent, the purpose of gathering/processing and storing your personal information is as follows:
– Complete the required registration forms in relation to the services on offer.
– To maintain a database of all client provided information to allow for access during service delivery and to meet our legal obligations with regards to information retention.
– In relation to the ordering, the sale and delivery of services and/or Goods.
– To contact you regarding current or new service and/or Goods or any other service and/or Goods offered by us.
Disclose your personal information to any third party other than as set out below:
– To our employees and/or third-party service providers who assist us to interact with you via our Website(s) and/or User System, email or any other method, for the ordering of service and/or Goods or when delivering service and/or Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
To our divisions, affiliates and/or partners (including their employees and/or third-party service providers) in order for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new service and/or Goods, new features, special offers or promotional items offered by them (if you have Opted In to receive such communication);
– To any Third-Party Seller for purposes of sending you an invoice for any service and/or Goods purchased from such Third-Party Seller.
Run Design promise to never sell or make your personal information available to any third party other than as provided for in this policy. Run Design ensures that all of our employees, divisions, and partners having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.

Reviews and Ratings
Note that when you provide a rating or review on Facebook or Google Business, your testimonial will be visible on our website.

Suspension for Non-Payment.
Run Design reserves the right to suspend the provision of the SaaS Services if the client fails to timely pay any undisputed amounts due to Run Design under this Agreement following: (i) notification to the Customer of such failure, and (ii) such failure continues for fourteen (14) consecutive days. Suspension of the SaaS Service shall not release Customer of its payment obligations under this Agreement. Customer agrees that Run Design shall not be liable to Customer or to any third party for any liabilities, claims or expenses arising from or relating to suspension of the SaaS Services resulting from Customer’s non-payment.

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